Customer Service
How do your patients perceive you and your practice?  Are you thinking like a true consumer? Is there a "back door" that you are unaware of?

  • Image is everything.  You only get one shot to create the best first impression.  Let us help you  develop a wonderful new patient experience
  • Teach your staff to provide five-star service- go above and beyond a patient's expectations
  • How friendly and accommodating is your practice?
  • Do you have "policies" that undermine your best intentions?
  • How is your staff REALLY answering your phone?